"I wanted to take a moment to let you know how pleased the City of Independence is with Obic Armor, Advanced Rehabilitation Technology and Midwest Infrastructure Coatings.

Obic Armor 1000 we believe is far superior to any other manhole lining products available. Here in the Midwest where we have freeze/thaw cycles, the elongation of this product will keep the chimney and frame sealed to the cone elimination major points of infiltration. The SWAT testing of this product for H2S issues and the ten-year warranty with the installation date stamped in the chimney are two more reasons we chose this product over cementitious or epoxy lining.

MIC has been great to work with. You always reply quickly to emails and phone calls. The two different crews I’ve worked with have been very professional, easy to work with and communication is great."

"We have tried other materials from different manufacturers and different applicators that gave us sub-par results, we were looking for a long-term solution. That is why we chose Midwest Infrastructure Coatings over other competitors. The benefits that we are reaping from choosing Midwest are increased protection from H2s gas, currently no deterioration in coated manholes, increased visibility for visual inspections, and a ten-year warranty if ever needed.

Asa was on site and informed us of where they were in the process and what their expectations were for each day. He also went to every location after the project was done to ensure our expectations were met and the work was done properly. Midwest was extremely efficient and finished the project ahead of schedule without compromising quality.

We look forward to working with Midwest Infrastructure Coatings in the future."

"We were introduced to MIC at the AWWWEA annual conference and were very impressed with the staff and the product they were offering. They agreed to come to our offices to give a presentation and we signed up immediately afterward. Some of the manholes that MIC has rehabilitated for us were older, troublesome manholes that were prone to regular root issues. Since having the Obic applied in these areas, sanitary sewer overflows have reduced dramatically in those areas. The structural integrity of those manholes has improved greatly as well, and even visibility during inspections is much better!

The crews have always been easy to work with and do a wonderful job of minimizing the inconvenience the work has on the residents around the job sites. The crew was excellent about letting us know if they observed anything of concern at a job site and regularly updated us on their job progress.

We hope to continue our relationship with MIC until all our older manholes have been treated and expect to use them in the future for any related needs."

"We are extremely satisfied with our project with Midwest Infrastructure Coatings. Their product is the best we have seen and is applied quickly with an impressive cure time.

A separate contractor suggested a coating process that would require a 28-day cure time while Midwest Infrastructure provided a solution that allowed us to complete the cure time in just 15 minutes after application. Their efficiency exceeded our expectations, significantly reducing project timelines.

I highly recommend their services to anyone needing coatings. I have personally referred them to two of the largest construction companies and engineering firms in Arkansas, both of whom were highly impressed with the product’s quality, the professionalism of the contractors, and key advantages like the 3-part coating system, warranty date stamping, and fast cure time.

The team kept us updated at every stage, providing photos and progress reports even when our Utility staff wasn’t on-site. Honestly, I can’t think of any areas for improvement. They deliver exactly what they promise—and they do it exceptionally well."

"Midwest Infrastructure Coatings exceeded our expectations from start to finish. The crew's professionalism, knowledge, and expertise made the entire process seamless. What impressed us most was how self-sufficient and capable their team was—we sent someone to assist them on-site, but they didn’t need the help at all. It’s rare to work on a project that runs so smoothly you don’t have to give it a second thought, and that’s exactly the experience we had.

Communication throughout the project was top-notch, especially with Asa, who has been a tremendous help and truly feels like an asset to both our teams. I would recommend Midwest Infrastructure Coatings without hesitation to any municipality looking for quality work, great service, and peace of mind. From their outstanding product to their skilled installation and sales teams, they deliver on every level."

"The city council members and I are very happy with the results that we have received from our project with Midwest Infrastructure Coatings. Everyone on the job from start to finish I could tell was committed to the quality of the product. Our expectations have been surpassed extremely, the way it covered up those old brick manholes we have around town was very impressive. We would highly recommend their services and products to other cities, and we already have! The communication from applicators to sales team was great, Asa, Mike ,and Nate kept me in the loop the whole time. we have no complaints here; I only wish our city could afford to do the rest of our manholes all at once."